Privacy Policy

Welcome to Fuzzy Wuzzy Rug Cleaning Company. We are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and share information from visitors to our website and customers who use our services.

1. Information We Collect

We collect the following types of personal information:

  • Contact details: name, address, phone number, and email address.
  • Business information: type and size of business (for commercial clients).
  • Technical data: IP address, browser type, and ISP (collected automatically when you visit our site).
  • Usage data: pages visited, time on site, and preferences (via cookies).

We do not collect sensitive financial information such as credit card numbers or Social Security numbers directly, such transactions are handled by our secure third-party payment processors.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our rug cleaning services.
  • Respond to inquiries and customer service requests.
  • Send service-related communications and updates.
  • Analyze website usage and trends to improve user experience.
  • Comply with legal obligations.

We do not sell your personal information to third parties.

3. Cookies

We use cookies to enhance your experience on our website. Cookies help us remember your preferences, keep your session active, and understand how visitors use our site. For security purposes, sessions that are inactive for more than 10 minutes are automatically ended. You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of certain parts of our website.

4. Information Sharing

We may share your information in limited circumstances:

  • Service providers: We work with trusted third-party vendors (such as payment processors) who assist in delivering our services. These partners are required to handle your data responsibly and only for the purposes we specify.
  • Legal compliance: We may disclose your information if required by law, court order, or governmental authority.
  • Safety: We may share information when necessary to protect the safety of our customers, staff, or the public.

We may also share aggregated, non-identifiable data (such as general visitor demographics) with affiliated agencies for analytical purposes.

5. How We Protect Your Information

We take reasonable technical and organizational steps to secure your personal information, including:

  • Limiting data access to authorized employees only, protected by secure credentials.
  • Regular audits of our security systems and practices.
  • Encryption of sensitive data transmitted over the internet.

While we strive to protect your information, no electronic system is entirely immune to risk. We cannot guarantee absolute security and disclaim liability for unauthorized access or data breaches beyond our reasonable control.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and correction: You may request to view or update your information by emailing info@fuzzywuzzyrug.com.
  • Deletion: You may request that we delete your information. Note that certain residual data may remain in backups, but we will not use or share your data after a deletion request is honored.
  • Opt-out: You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page. If any changes would result in the disclosure of information you previously asked us to keep private, we will notify you directly before those changes take effect.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at: Fuzzy Wuzzy Rug Cleaning Company. 4640 Union Bay Place NE, Seattle, WA 98105. info@fuzzywuzzyrug.com. fuzzywuzzyrug.com.